As an ERP consultant I work on a daily basis with CEO’s, executives, managers or anyone involved in managing a business. My specialization is in the retail industry with a focus on Point of Sale applications.
I translate the customer needs and wishes in the terms of the technology. A lot of project management goes into completing these various projects. The key here is communication, so I am in continuous contact via mail, phone or in person with the customers to discuss the project developments.
Besides consultancy and implementation of software there is also a lot of training done.
Sharing knowledge is mandatory so the customer doesn’t have to be independent from you.